💬 We respond fast

Need help right now?
We’re here for you.

Questions about an order, delivery windows, or what to get your little one? Message us anytime — real parents, real support.

~5 min
Typical reply time
24/7
Order requests
Parent-first
Human support
📱 Text us ☎️ Call 💬 WhatsApp ✉️ Email
🔒 Secure checkout
🍼 Sealed & genuine brands
🚗 Fast local delivery
📍 Local parents only

How can we help you today?

Pick a topic — we’ll get you the fastest, clearest support possible.

📦 Order issue

Missing item, wrong size, delivery concern? We’ll fix it fast.

Report an issue Priority support

🛵 Track my delivery

Want an update on your driver or ETA?

Track my order

💬 Product questions

Not sure about a diaper size, formula, or sensitivities?

Ask a question

💳 Billing & refunds

Payment issue, receipt request, refund question?

Get billing help

    We’re here for you — tell us what you need.

    Real parents behind the service. Fast, clear, human support.




    We’ll only text you about this request.






    We usually reply within a few minutes during service hours.

    Quick answers for parents

    Everything you need to know before sending a request. Clear, fast, and parent-friendly.

    1 How fast is delivery after I submit? ⌄
    Most scheduled requests are confirmed within minutes. If it’s urgent, choose the earliest window — we’ll text you right away.
    2 What products can I request? ⌄
    Diapers, wipes, formula, baby snacks, pacifiers, feeding essentials, and more. You can request a specific brand/size — or just say what your baby needs.
    3 Can I edit my request after submitting? ⌄
    Yes. Just reply to our confirmation text and we’ll update it for you before dispatch.
    4 How does payment work? ⌄
    You’ll receive a secure checkout link once we confirm availability. We accept card, Apple Pay, and PayPal. We never store full card details.
    5 What if the item is out of stock? ⌄
    We’ll text you options instantly (closest match or alternate brand). You stay in control — nothing is swapped without your OK.
    6 Do you deliver outside Stamford? ⌄
    We currently serve Stamford and select nearby ZIPs. If your ZIP isn’t active yet, you’ll see it during ZIP check.

    Still need help? We reply fast — usually within minutes.

    Message Support
    🔒

    Secure Checkout

    Card, Apple Pay & PayPal. No card data stored.

    🍼

    Sealed & Genuine Brands

    Only trusted baby essentials — never mystery packs.

    🚗

    Fast Local Delivery

    Parent-operated, typically ~30 min when in stock.

    💬

    Real-Time Updates

    We text you at every step Parents-first